Who we are
ThrillVana Expeditions (“ThrillVana”), operated by Rigasava Advisory Services Private Limited, is committed to protecting the privacy and personal information of its users and expedition participants.
This Privacy Policy outlines how we collect, use, store, and protect your information.
- Information We Collect
We may collect the following information:
Personal Information
- Full name
- Date of birth
- Phone number
- Email address
- Government-issued ID details (for Inner Line Permit processing)
- Residential address
- Emergency contact information
Medical Information
- Medical fitness certificate
- Health declarations
- Relevant medical disclosures required for high-altitude travel
Payment Information
All payments are processed securely via Razorpay.
ThrillVana does not store credit/debit card details.
- Purpose of Data Collection
Your information is collected for:
- Expedition booking confirmation
- Inner Line Permit (ILP) processing
- High-altitude medical eligibility verification
- Emergency response coordination
- Government compliance in restricted zones
- Communication regarding trip updates
We do not sell or trade personal data to third parties.
- Use of Communication Channels
By booking or contacting ThrillVana, you consent to receive:
- Email communications
- WhatsApp updates
- SMS notifications (if required for expedition coordination)
You may opt out of promotional communications at any time.
- Data Sharing
We may share necessary personal information with:
- District administration for permit processing
- Local authorities in restricted zones
- Emergency medical services
- Accommodation providers (limited information only)
Information shared is strictly for operational and legal compliance purposes.
- Data Security
ThrillVana implements reasonable administrative and technical safeguards to protect personal data.
However, no method of electronic transmission is 100% secure. Users acknowledge inherent digital risks.
- Data Retention
Personal data is retained:
- For permit compliance duration
- For tax and invoicing compliance as per Indian law
- For operational records
Medical records are retained only as long as necessary for compliance and safety documentation.
- Cookies & Website Tracking
ThrillVana may use cookies for:
- Website performance analytics
- User experience improvement
- Security monitoring
Users may disable cookies through browser settings.
- Third-Party Services
We use third-party services such as:
- Razorpay (Payment processing)
- Email communication tools
- Website analytics tools
These services operate under their own privacy policies.
- Children’s Privacy
Minimum age for participation is 12 years.
Data of minors is collected only with parental/guardian consent and strictly for expedition compliance.
- Legal Compliance
ThrillVana complies with applicable Indian data protection and corporate compliance laws.
Only Indian Nationals are permitted to participate in restricted border expeditions under current government regulations.
- Updates to This Policy
ThrillVana reserves the right to update this Privacy Policy without prior notice.
The latest version will always be available on our website.
- Contact Information
For any privacy-related concerns, contact:
Support[at]thrillvana.com
Registered Entity:
Rigasava Advisory Services Private Limited
CIN: U78100UP2023PTC186758